PAYBACK GROUP

Loyalty Partner is an international provider of loyalty management solutions and, through PAYBACK, offers its customers one of the world's leading multichannel marketing platforms. Additionally, the company provides all the necessary tools and services for the implementation of customer loyalty programs through Loyalty Partner Solutions. Loyalty Partner employs over 1,000 colleagues and is headquartered in Munich, with subsidiaries in Austria, Italy, and Poland. As part of American Express, Loyalty Partner is the knowledge hub for marketing and couponing platforms within the group.

YOUR TASKS

Our self-hosted and constantly evolving ERP system (Microsoft Dynamics NAV 2017 with timely expansion to Business Central) is in the best hands with you

• You are responsible for solving incoming 1st and 2nd level support cases
• You are flexible in finding solutions
• Communicate purposefully in English and/or German with your internal customers (e.g. central departments such as Controlling)
• Technical expertise and clear solution communication go hand in hand for you
• Adherence to and implementation of compliance processes is a matter of course for you
• You keep our how-to's and documentation up to date
• If you are interested, you will have the opportunity to support other applications

YOUR PROFILE

• Successfully completed studies in (business) informatics, business administration or comparable apprenticeship
• Several years of professional experience (at least 3 years) in Microsoft Dynamics NAV or Business Central application support 
• You are characterised by helpfulness, strong communication skills and solution orientation
• In addition, a high sense of responsibility and integrity as well as a structured and independent way of working are characteristics that apply to you
• Very good written and spoken German and English skills

OUR OFFER

• Grow like a Pro: Continue learning through individual professional development, grow with us to shape our future together
• Tasty Breaks: Every visit to our ESSZIMMER tastes like like a short visit to Italy – also for vegetarians and vegans
• Do it your way: In- house KINDERZIMMER, flexible working hours, 30 vacation days and up to 2 days working from home per week
• Move it, move it: Our bonus program for your well-being - have fun in our 24/7 TURNHALLE and enjoy our goodies for your body and mind during our health weeks
• Get Together: Meet and spend leisure time with colleagues – in our SPIELZIMMER at a Mystery Coffee, be part of our popular Social Days, ski events and seasonal highlights such as Christmas parties, summer parties and team events
• Easy Going: Coming to the office is not only fun, but also affordable - we cover the costs of your "Deutschland-Ticket"