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Manager Global Campaign Operations (m/f/d)

General information

Job Title
Manager Global Campaign Operations (m/f/d)
Ref #
712
Location
Munich
Company
PAYBACK GmbH
Job Area
Operations & Customer Services
Job Type
Professional

Description & Requirements

Most people are familiar with the term PAYBACK. We'd love to introduce ourselves to you in a bit more detail. You probably know PAYBACK—either from the question at the checkout or through our widely used shopping app. And of course, we hope you answer with “Yes” at the checkout, because with us, you collect more than just °Points. Whether you're a customer, partner, or colleague: with PAYBACK, every action becomes a rewarding experience.

PAYBACK is the leading loyalty program in Germany and one of the largest and most effective marketing platforms in the world. As a pioneer of the data economy, we develop all technical solutions ourselves right here in Munich. Development is something you can do with us, too—both for yourself and together with us for the PAYBACK program.

We’re excited to meet you!


YOUR TASKS

  • You manage service providers responsible for complex online campaigns, focusing on email and gamification implementations in the PAYBACK app
  • You take on end-to-end process responsibility, ensuring smooth operational execution as well as continuous technical development and optimization of both existing and new processes
  • Quality and incident management are not foreign concepts to you; they motivate you to constantly improve workflows and outcomes.
  • You enjoy independently developing and implementing optimal solutions for new technologies or concepts
  • Close collaboration with internal and external stakeholders is familiar to you, and your professional and decisive communication helps you assert your perspective effectively


YOUR PROFILE

  • You enjoy working in a team and look forward to taking on dynamic tasks across various areas depending on the situation
  • Ideally, you already have experience in managing complex multi-channel marketing campaigns, campaign management, or CRM
  • You like diving independently into technical and procedural topics and take pleasure in documenting and sharing your knowledge sustainably
  • Your strengths lie in analytical thinking, project management, and innovation
  • You have a degree in business administration, marketing, IT, or a similar qualification
  • Your German and English skills, both written and spoken, are excellent; additional language skills are a plus


OUR OFFER

  • Grow like a Pro: Continue learning through individual professional development, grow with us to shape our future together
  • Tasty Breaks: Every visit to our ESSZIMMER tastes like a short visit to Italy – also for vegetarians and vegans
  • Do it your way: In- house KINDERZIMMER, flexible working hours, 30 vacation days and up to 2 days working from home per week
  • Move it, move it: Our bonus program for your well-being - have fun in our 24/7 TURNHALLE and enjoy our goodies for your body and mind during our health weeks
  • Get Together: Meet and spend leisure time with colleagues – in our SPIELZIMMER, at a Coffee Date, be part of our popular Social Days, ski events and seasonal highlights such as Christmas parties, summer parties and team events
  • Easy Going: Coming to the office is not only fun, but also affordable - we cover the costs of your "Deutschland-Ticket"
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