Operational Account Management & Backoffice (m/f/d)
Description & Requirements
Most people are familiar with the term PAYBACK. We would like to introduce ourselves to you in more detail. You probably know PAYBACK – either from the question at the checkout or through our widely used shopping app. And we hope, of course, that you answer "Yes" at the checkout, because with us you collect more than just °Points. Whether customer, partner, or colleague: With PAYBACK, every action becomes a rewarding experience.
YOUR TASKS
- You will take over the operational support of our PAYBACK partners, including the internal and external handling of all campaigns for PAYBACK partners. This includes collecting campaign content and transferring it into the booking system
- This requires daily internal coordination with involved departments as well as external collaboration with PAYBACK partners
- You will support the sales team in managing PAYBACK partners, actively contributing to the operational implementation of partner-specific campaigns and projects
- You will organize complex matters and handle multiple parallel topics effectively
- Acting as a link between PAYBACK partners, the sales team, and internal departments, you will bring strong communication skills to the table
- You will assist in preparing internal meetings and external partner appointments
YOUR PROFILE
- Organizing and managing complex topics is your passion
- Your work is characterized by a high level of quality orientation, conscientiousness, and initiative
- You are exceptionally resilient, reliable, and enjoy working in a team
- You are highly structured and have a natural talent for organization
- You communicate confidently with internal and external stakeholders, always keeping the customer perspective in mind and demonstrating a service-oriented mindset
- You are proficient in Microsoft Office programs such as Excel and PowerPoint
- Customer loyalty programs are familiar to you
- You have a commercial qualification with relevant professional experience or a comparable educational background
- You possess excellent English and German skills, both written and spoken
OUR BENEFITS
- Tasty Breaks: Delicious meals in our DINING ROOM – including vegetarian or vegan options, and many are even free of charge
- Move it, move it: 24/7 access to the GYM, where you can train in our fitness studio, and we cover the costs for you
- Do it your way: Flexible working hours, 30 days of vacation, up to 2 days of home office per week
- Easy Going: Germany ticket included
- Get Together: Team events, social days, ski events, and more
- Grow like a Pro: Individual training and development opportunities
- Good Vibes: Dogs are welcome!
PAYBACK is the leading bonus program in Germany and one of the largest and most powerful marketing platforms worldwide. As a pioneer of the data economy, we develop all technical solutions ourselves in Munich. Develop yourself and the PAYBACK program with us.
Interested?
We are looking forward to your application!
PAYBACK values diversity - come as you are