Senior Manager Multichannel Marketing & Strategy (m/f/d)
Description & Requirements
Team language: German and English
Contract type: Permanent, full-time (40h/week), part-time option available upon agreement, starting as soon as possible
About the role
Your day-to-day work
- You provide strategic consulting to our key PAYBACK partners on marketing and CRM topics and jointly develop effective concepts for customer activation and retention
- You design innovative multichannel marketing campaigns and CRM initiatives across the entire customer journey
- You prepare complex content for management and C-level decision-makers and present it convincingly to internal and external stakeholders
- You analyze campaign and performance metrics, identify optimization opportunities, and derive concrete recommendations for action
- You drive the implementation of innovative marketing concepts within cross-functional project teams and coordinate relevant interfaces
You’re a great fit for this role if …
- You have completed a university degree with a focus on marketing or hold a comparable qualification
- You own several years of relevant professional experience in marketing, CRM, commercialization, or a comparable loyalty environment
- You possess strong conceptual and analytical skills and can communicate complex topics appropriately to different audiences, including management and C-level stakeholders
- You bring solid experience in multichannel marketing, from target group evaluation and definition to the design of measures and complex performance analyses of relevant KPIs (such as CPO or CPM)
- You stand out through strong communication skills, excellent stakeholder management capabilities, a hands-on mentality, and professional proficiency in both German and English
Conditions & benefits
Flexibility: 30 vacation days plus the option to purchase additional leave, hybrid working (2 days home office/week), option for a sabbatical
Food & drinks: Mostly free, healthy, and varied meals, fresh fruit and popcorn daily, as well as coffee and tea
Health & fitness: Free access to our in-house gym, health weeks, on-site massages and physiotherapy treatments
Culture: Team events, social days, and an open “come as you are” culture, dogs welcome, commitment to female leadership
Development: Individual training and development opportunities within the team and across the organization
Mobility: Subsidized Germany ticket, central location with direct subway access, job bike leasing
Why PAYBACK?
PAYBACK is the leading loyalty program in Germany and one of the largest data-driven marketing platforms worldwide. Our solutions reach millions of people every day.
With more than 1,000 employees in Munich, we develop all technical solutions in-house and combine data, technology, and marketing to create measurable value. You can expect interdisciplinary teams, real ownership, and an open, innovation-driven culture.
Interested?
We look forward to receiving your application!
The PAYBACK GROUP values diversity – come as you are