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Systems Engineer Operations Miles & More (m/f/d)

General information

Job Title
Systems Engineer Operations Miles & More (m/f/d)
Ref #
Loyalty Partner Solutions GmbH
Job Area
Information Technology
Job Type

Description & Requirements

We at Loyalty Partner Solutions GmbH are pioneer and technology leaders in high-performance loyalty management software for the airline, retail, travel, and transportation sectors. From our headquarters in Munich, we develop comprehensive software solutions for the operation of complex customer loyalty programs, which we implement at our clients worldwide. We develop long-term partnerships with our clients, advise them on their digitalization journey, work on innovative ideas together and put them into practice.

Among the companies that count on our know-how are Lufthansa, for its frequent flyer program Miles & More, Deutsche Bahn AG, PAYBACK, and international air carriers such as China Southern Airlines and United Airlines.


Please note that the position is located in Munich, Germany. Three days of on-site work per week are required, and German language skills (B2 level) are a must. Thank you!




  • As part of an agile team, you will manage our SaaS customer projects for our Loyalty Management Suite (LMS) while keeping operability and security in mind.
  • You will maintain a holistic view of the services provided and be part of the 2nd-level on-call team.
  • You will use your expertise in operations, cloud, networking, and monitoring to shape the continuous development of our projects.
  • A high degree of automation is very important to us, therefore you will independently develop and manage new solutions in the area of operational control, monitoring, CI/CD deployment, and implement them independently.
  • You will support the technical operation of the customer with your know-how, analyze disruptions in the team, and drive forward optimizations.
  • You will independently and through training courses acquire knowledge about new tools and technologies and evaluate their suitability and economic efficiency for use in operations and in our project.


  • Private and Public Clouds, AWS Aurora and Fargate, App Mesh, Linux, Spring Boot, Terraform, Ansible, Jenkins, Git, Java, REST, SQL, Shell, Grafana, Prometheus



  • You have a minimum of 3 years professional experience in IT Operations, Linux-, Network-, and Application-Administration 
  • You are proficient in shell scripting in the Linux environment, and you ideally have experience in the use of cloud infrastructure (AWS) and the associated tools (e.g., Kubernetes, Jenkins, GIT, Prometheus, Scripting, Python).
  • You are familiar with security aspects and the responsible handling of personal data.
  • You enjoy working independently and in an agile manner, and never lose sight of the goal.
  • In addition to your communication and teamwork skills in the internal and customer environment, you bring good German (at least B2 level) and very good English skills (at least C1 level).




  • Grow like a Pro: Continue learning through individual professional development, and grow with us to shape our future together.
  • Tasty Breaks: Every visit to our ESSZIMMER tastes like a short visit to Italy – also for vegetarians and vegans.
  • Do it your way: In-house KINDERZIMMER, flexible working hours, 30 vacation days and up to 2 days working from home per week.
  • Move it, move it: Our bonus program for your well-being - have fun in our 24/7 TURNHALLE and enjoy our goodies for your body and mind during our health weeks.
  • Get Together: Meet and spend leisure time with colleagues – in our SPIELZIMMER, at a Coffee Date, be part of our popular Social Days, ski events and seasonal highlights such as Christmas parties, summer parties and team events.
  • Easy Going: Coming to the office is not only fun, but also affordable - we cover the costs of your "Deutschland-Ticket".