job logo

Working Student Customer Service (m/f/d)

General information

Job Title
Working Student Customer Service (m/f/d)
Ref #
Job Area
Operations & Customer Services
Job Type
Working Student / Intern

Description & Requirements

PAYBACK is a top player in data-driven marketing worldwide. With the ability to develop digital business models and implement technical trends, we are one the leading companies in the data economy. All technical solutions of the PAYBACK program are developed invented and implemented in Germany. Therefore we provide the latest technologies and have cross-functional and agile teams.

You want to take responsibility and collaborate your ideas to our unique product? You are ambitious and eager to and move things further? Then you are exactly right with PAYBACK. We are looking forward to you getting to know you.


  • Supporting the Customer Service Team in identifying, analyzing and processing possible fraud cases
  • Handling inquiries from the police, public prosecutors and other authorities
  • Support in quality management
  • Collaboration on process optimization, knowledge management and other projects 


  • You are studying in Munich and are interested in the field of customer service
  • You are familiar with MS Office programs, especially PowerPoint and Excel
  • You work in a structured and independent manner
  • You are creative, a team player and flexible
  • You have a very good knowledge of German, as you also deal with enquiries from the authorities, among other things
  • And your English is quite good ;)


Get creative: Playing FIFA, Wii Sports or smashing table tennis balls - yeeah! 

Tasty Breaks: Tastier than the uni canteen, more choices than in your WG: our ESSZIMMER. 

Stay flexible: We offer working students various time models. Internships are also welcome, as well as bachelor's and master's theses on request. 

Move it, move it: Our bonus program for your well-being - have fun in our 24/7 TURNHALLE.

Get Together: Expand your network and brainstorm over a coffee date or at our monthly Students Get-Together

Easy Going: Come however you want - as long as you come. The travel allowance makes it easy for you.

And now it's your turn!

Please upload your complete application documents including cover letter, CV, references, certificate of enrolment (working student activity & compulsory internship) and details of the exact period of employment.