Werkstudent IT Operations (m/w/d) - 1303

General information

Job Title

Werkstudent IT Operations (m/w/d)

Ref #

1122

Location

Munich

Company

PAYBACK GmbH

Job Area

Information Technology

Job Type

Working Student / Intern

Description & Requirements

Team language: German

Contract type: Working Student (15 hours per week), preferred start date: November 1, 2026, duration: 12 months.

What this role is about

In this role, you will support operational processes related to PAYBACK operations and data management. You will work with Unix, Shell, and Python scripts, analyze technical challenges, and ensure the reliable handling of customer and partner requests as well as the accurate posting of PAYBACK points.

Your day-to-day work

Reconcile data sets using Unix and Shell scripts and ensure data quality.
Develop, maintain, and utilize Python and Shell scripts, as well as database queries on Oracle and Siebel systems and Google Cloud BigQuery.
Analyze and resolve incidents reported by the Customer Service Center and partners, and document the results.
Execute operational PAYBACK processes, such as retroactive point credits, point postings, and card replacements, based on defined status models.

This role is a good fit for you if…

You are currently pursuing a technical degree, for example in Computer Science, Mathematics, Physics, Engineering, or a related field.
You have a strong interest in technical topics and enjoy analytical problem-solving.
You have gained initial experience with Linux, Bash, or Python, as well as SQL databases.
You are reliable, communicative, and able to work independently, and you are available to work on-site in our Munich office.

Conditions & benefits

Flexibility: Vacation depending on your model (24 days/year for internships, 12 days/year as a working student)
Food & drinks: Mostly free, healthy and varied meals, daily fresh fruit and popcorn, plus coffee and tea
Health & fitness: Free access to our in-house gym, health weeks, massages and physiotherapy on-site
Culture: Team events, student lunches, and an open “come as you are” mentality
Development: Individual internal trainings and various development opportunities
Mobility: Mobility allowance equivalent to the Deutschlandticket, central location, and subway right outside

Compensation

Mandatory internship: €1,000 / month
Voluntary internship: €2,224 / month
Working student (Bachelor): €17 / hour
Working student (Master): €20 / hour

Why PAYBACK?

PAYBACK is Germany’s leading loyalty program and one of the largest data-driven marketing platforms worldwide. Our solutions reach millions of people every day.

With over 1,000 colleagues at our Munich office, we develop all technical solutions in-house and combine data, technology, and marketing to create measurable impact. You can expect interdisciplinary teams, real ownership, and an open, innovation-driven culture.

The PAYBACK GROUP values diversity – come as you are.