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Customer Insights Consultant (m/f/d)

General information

Job Title
Customer Insights Consultant (m/f/d)
Ref #
792
Location
Munich
Company
PAYBACK GmbH
Job Area
Product & Project Management
Job Type
Professional

Description & Requirements

Most people are familiar with the term PAYBACK. We would like to introduce ourselves to you in more detail. You probably know PAYBACK – either from the question at the checkout or through our widely used shopping app. And we hope, of course, that you answer "Yes" at the checkout, because with us you collect more than just °Points. Whether customer, partner, or colleague: With PAYBACK, every action becomes a rewarding experience.

As an experienced Customer Insights Consultant, you will be part of the newly created Data & Insights team and support PAYBACK partners in advising them on how best to achieve their program goals. We define which insights and analyses are needed to make decisions that contribute to the program goals. We are innovation drivers and work closely with other data teams to bring innovations from idea to prototype to productive solution.


YOUR TASKS

  • You analyze and define data to create tailored customer development strategies for our PAYBACK partners and identify sales potentials
  • You are responsible for the design, management and implementation of the strategy to achieve customer development goals across all areas of the company
  • You create presentations with well-founded and meaningful data stories
  • You will mainly work in cross-functional and interdisciplinary teams


YOUR PROFILE

  • You have a very good degree with (ideally) a quantitative focus, e.g. business administration, economics, statistics, computer science or applied mathematics
  • You have several years of professional experience in consulting, corporate development or Project Management of customer insights projects in retail and have gained sound experience as a (partial) project manager, ideally in one of the following areas Data Strategy, Customer Insights, CRM and/or AI or Advanced Analytics Software Development
  • You have excellent analytical skills, a good understanding of data structures and enjoy data-driven work
  • A high level of self-motivation and initiative paired with strong presentation & moderation skills as well as very good communication skills with internal and external interfaces characterize you
  • Fluent German and English skills round off your profile


OUR BENEFITS

  • Tasty Breaks: Delicious meals in our DINING ROOM – including vegetarian or vegan options, and many are even free of charge
  • Move it, move it: 24/7 access to the GYM, where you can train in our fitness studio, and we cover the costs for you
  • Do it your way: Flexible working hours, 30 days of vacation, up to 2 days of home office per week
  • Easy Going: Germany ticket included
  • Get Together: Team events, social days, ski events, and more
  • Grow like a Pro: Individual training and development opportunities
  • Good Vibes: Dogs are welcome!


PAYBACK is the leading bonus program in Germany and one of the largest and most powerful marketing platforms worldwide. As a pioneer of the data economy, we develop all technical solutions ourselves in Munich. Develop yourself and the PAYBACK program with us.

Interested? 
We are looking forward to your application!

PAYBACK values diversity - come as you are

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