PAYBACK GROUP

While the industry just talks about mobile payment, we make it work: Alongside with our partners, we develop and operate PAYBACK PAY, the most successful mobile payment system in Europe. Walk the talk with PAYBACK and become a part of our success! As Microsoft Dynamics NAV Support (NAV 2017), you are responsible for the 1st and 2nd level support of our Microsoft Dynamics NAV system (NAV 2017).

YOUR TASKS

• Track incoming tickets from our ticket system
• Solve issues independently
• Assign tickets to colleagues if necessary
• Monitor tickets for duration and processing quality
• Communicate proactively and professionally with ticket requester (internal colleagues)
• In direct communication with the NAV developers and NAV product owner
• Create support statistics and share them with stakeholders

YOUR PROFILE

• Several years of professional experience in the operation and support of Microsoft Dynamics NAV
• Good knowledge in Dynamics NAV application
• Good knowledge of SQL databases
• Good knowledge of Microsoft Dynamics NAV, NAV Workflow, NAV Debugger, SQL-Server, Ticket System (Jira)
• Nice to have: T-SQL, C-Side, C/AL, Windows Server

OUR OFFER

• Employment contract? Of course. With us you do not have to worry about future employment
• ‎Benefits? We have them! Among others: corporate incentive program, sport card, private medical care
• ‎Flexible working hours? Sounds great! We start working between 8 and 10
• Convenient location? Sure, why not. We invite you to our new office at the Rondo Daszyńskiego. Currently we are also working remotely
• ‎Friendly atmosphere at work? YES! In PAYBACK, the people are in the heart of everything‎
• ‎Dress code? We definitely say no. There are no rigid dress code rules in our company

Something is missing? Open communication is our priority, so dare to ask