job logo

ERP Application Support (m/f/d)

General information

Job Title
ERP Application Support (m/f/d)
Ref #
Job Area
Information Technology
Job Type

Description & Requirements

While the industry just talks about mobile payment, we make it work: Alongside with our partners, we develop and operate PAYBACK PAY, the most successful mobile payment system in Europe. Walk the talk with PAYBACK and become a part of our success! As Microsoft Dynamics NAV Support (NAV 2017), you are responsible for the 1st and 2nd level support of our Microsoft Dynamics NAV system (NAV 2017).


  • Track incoming tickets from our ticket system
  • Solve issues independently
  • Assign tickets to colleagues if necessary
  • Monitor tickets for duration and processing quality
  • Communicate proactively and professionally with ticket requester (internal colleagues)
  • In direct communication with the NAV developers and NAV product owner
  • Create support statistics and share them with stakeholders


  • Several years of professional experience in the operation and support of Microsoft Dynamics NAV
  • Good knowledge in Dynamics NAV application
  • Good knowledge of SQL databases
  • Good knowledge of Microsoft Dynamics NAV, NAV Workflow, NAV Debugger, SQL-Server, Ticket System (Jira)
  • Nice to have: T-SQL, C-Side, C/AL, Windows Server


  • Employment contract? Of course. With us you do not have to worry about future employment
  • ‎Benefits? We have them! Among others: corporate incentive program, sport card, private medical care
  • ‎Flexible working hours? Sounds great! We start working between 8 and 10
  • Convenient location? Sure, why not. We invite you to our new office at the Rondo Daszyńskiego. Currently we are also working remotely
  • ‎Friendly atmosphere at work? YES! In PAYBACK, the people are in the heart of everything‎
  • ‎Dress code? We definitely say no. There are no rigid dress code rules in our company

Something is missing? Open communication is our priority, so dare to ask