PAYBACK GROUP

Team language: German

Contract type: Permanent, full-time (40 hours/week), starting as soon as possible

What this role is about

As a Key Account Manager (m/f/d), you are the primary point of contact for your PAYBACK partner portfolio within the Banking & Insurance sector, managing a wide range of requirements in a dynamic online and offline market environment. From everyday operational challenges to complex strategic questions, your analytical marketing and sales expertise is key to delivering successful solutions.

Your day-to-day responsibilities

• Strategic Collaboration:
  You support the planning and execution of marketing campaigns for our banking and insurance partners. This includes budget management, coordination, reporting, and billing activities.
• Campaign Development:
  Together with your stakeholders, you develop creative concepts and targeted campaigns (digital and offline) focused on customer acquisition and customer development. You leverage data-driven analyses and reports to create tailored solutions for our partners.
• Project Coordination:
  You coordinate partner-specific projects and work closely with internal teams across Marketing, Customer Insights, and Operations to ensure successful implementation.
• Workshops and Facilitation:
  You organize and lead workshops with internal stakeholders and partners, ensuring effective communication and productive knowledge sharing.
  
• Quality Management:
  You continuously optimize processes and contribute to successful outcomes through a professional approach and a strong focus on quality.

This role is a great fit for you if...

• You have gained initial experience in Business Development, Key Account Management, or a comparable role.
• You hold a university degree in Marketing, Business Administration, or a related field, or have completed a comparable professional qualification.
• You are data-driven and possess strong analytical skills. You are able to quickly understand complex topics, evaluate them, and derive actionable recommendations.
• You are an excellent communicator, both in direct client interactions and in collaboration with internal teams. You always keep the customer perspective in mind and have a strong service-oriented mindset.
• You bring a healthy sense of humor and a positive attitude, while maintaining composure even in challenging situations.
• You are fluent in German and have a good command of English, both written and spoken.

General Conditions & Benefits

Flexibility:
30 vacation days, option to purchase additional vacation days, hybrid working model (2 days working from home per week), and the opportunity to take a sabbatical.

Food & Drinks:
Mostly complimentary healthy and varied meals, fresh fruit and popcorn daily, as well as coffee and tea.

Health & Fitness:
Free access to our on-site gym, health weeks, massages, and physiotherapy treatments.

Culture:
Team events, Social Days, an open "Come as You Are" culture, dog-friendly office, and strong commitment to Female Leadership initiatives.

Development:
Individual training and development opportunities both within your team and across the organization.

Mobility:
Company-sponsored Germany ticket, centrally located office with direct subway access, and JobRad bicycle leasing.

Why PAYBACK?

PAYBACK is Germany’s leading loyalty program and one of the world’s largest data-driven marketing platforms. Our solutions reach millions of people every day.

With more than 1,000 employees in Munich, we develop all of our technical solutions in-house and combine data, technology, and marketing to create measurable value. You can look forward to interdisciplinary teams, real ownership opportunities, and an open, innovation-driven culture.

Interested?

We look forward to receiving your application!

The PAYBACK GROUP values diversity – come as you are.