PAYBACK GROUP

Contract type: Permanent, full-time (40h/week), part-time option available upon agreement, starting as soon as possible

About the role

As a Key Account Manager (m/f/d), you are the main point of contact for an Austrian PAYBACK partner with a wide range of requirements in a dynamic market environment. From day-to-day operational challenges to complex strategic questions, you will apply your analytical marketing and sales expertise.

Your day-to-day work

• You support and advise a PAYBACK partner in their daily business and ensure smooth collaboration to maintain and grow the existing business relationship
• You act as the central interface (“one-stop shop”) for your partner and coordinate all relevant internal stakeholders (e.g. IT, Marketing, Operations, Customer Insights)
• You manage the operational execution of campaigns and projects with a technical focus – from alignment and implementation through to reporting
• You identify operational optimization opportunities based on data and derive concrete improvement measures
• You prepare regular reports, analyses, and performance evaluations
• You are responsible for budget tracking, forecast updates, and accurate billing of implemented measures

You’re a great fit for this role if you…

• Hold a degree in business administration or a comparable qualification
• Have experience in key account management or project management, ideally working with clients in e-commerce, retail, FMCG, consulting, or complex service sales
• Are experienced in independently managing campaigns, CRM/marketing initiatives, and cross-functional projects
• Have a strong affinity for numbers and KPIs and enjoy working analytically and in a structured way
• Always act in a customer-oriented manner and have strong communication skills
• Are willing to travel occasionally, primarily within Austria and Germany
• Are fluent in German and English (both written and spoken)