Office Operations Manager (m/f/d)

General information

Job Title

Ref #

1100

Location

Munich

Company

Loyalty Partner GmbH

Job Area

Corporate Functions

Job Type

Professional

Description & Requirements

Team language: German
Contract type: Permanent, full-time (40h/week), starting as soon as possible
Work model: 100% on-site in Munich (5 days/week), including participation in an on-call duty rotation

What this role is about

As an Office Operations Manager (m/f/d), you ensure the smooth operation of our Munich office and make sure our employees have an optimal working environment. You coordinate service providers, manage operational processes, and take ownership of key activities related to facilities, infrastructure, and workplace services. Acting as the central point of contact for all site-related matters, you make a significant contribution to delivering a professional and service-oriented office experience.

Your day-to-day work

You are responsible for the operational management of our office location and ensure a functional, safe, and service-oriented working environment for all employees
You manage and coordinate external service providers, such as technical facility management, cleaning, catering, and other site services
You plan and coordinate maintenance, repairs, upkeep activities, as well as internal office and workplace relocations
You are responsible for access management, including badges, keys, and relevant systems, and ensure compliance with all related processes
You support audits, internal reviews, and site-related compliance requirements, ensuring proper documentation is maintained
You manage inventory and stock levels, participate in an on-call duty rotation, and act as a contact person for disruptions or emergencies at the site

This role is a great fit if …

You have several years of professional experience in office management, facility management, or a comparable operational role
Alternatively, you have gained experience in upscale hospitality or another service-oriented environment with a high level of operational responsibility
You have a strong host and service mindset and enjoy acting as the central point of contact for employees, guests, and service providers
You remain calm in a dynamic environment, set priorities confidently, and find pragmatic solutions
You possess excellent organizational and communication skills and combine a hands-on mentality with a high level of initiative and commitment
You are willing to work on-site on a permanent basis and regularly participate in an on-call duty rota outside of normal office hours

Conditions & benefits

Food & drinks: Mostly free, healthy, and varied meals, fresh fruit and popcorn daily, coffee and tea included
Flexibility: 30 days of vacation with the option to purchase additional days, sabbatical options
Health & fitness: Free access to the in-house gym, health weeks, on-site massages and physiotherapy
Culture: Team events, social days, open “come as you are” culture, dogs welcome, strong engagement in female leadership
Development: Individual training and development opportunities within and across teams
Mobility: Germany ticket covered, central location with subway directly at the office, bike leasing options

Why PAYBACK?

PAYBACK is Germany’s leading loyalty program and one of the largest data-driven marketing platforms worldwide. Our solutions reach millions of people every day.

With more than 1,000 employees at our Munich location, we develop all technical solutions in-house and combine data, technology, and marketing to create measurable value. You can expect interdisciplinary teams, real ownership, and an open, innovation-driven culture.

Interested?

We look forward to receiving your application!

PAYBACK values diversity – come as you are.

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