PAYBACK GROUP

The most successful loyalty programs in Germany? These are PAYBACK, Bahn.Bonus, and Miles & More. And behind each of these programs, we at Loyalty Partner stand with particularly innovative solutions. As part of American Express, we, together with PAYBACK and Loyalty Partner Solutions, are pioneering in the implementation of customer loyalty programs.

YOUR TASKS

• You are technically responsible for the management and implementation of 1st & 2nd level support / operations requests with a focus on Microsoft Dynamics NAV/BC, EASY and SaaS tools used by us
• You will also be responsible for finding solutions to incoming support cases and support the team with your expert knowledge
• You organize and take responsibility for change request management for all HR and SaaS tools we support
• You are in close contact with our key users/product owners and also manage our IT service providers in the context of the applications for which you are responsible
• You are responsible for the compliance and implementation of compliance processes, as well as the creation and updating of the necessary documentation

YOUR PROFILE

• You have successfully completed a degree in (business) informatics, business administration or comparable training
• You gained at least 5 years of professional experience in application support and development of Microsoft Dynamics NAV/BC as well as several years of experience in application support in EASY
• Sound application & process knowledge paired with technical understanding are basic building blocks for your job and characterize you, knowledge of IT infrastructure, cloud & server technology is an advantage
• You have a high sense of responsibility and integrity, as well as a structured and independent way of working
• Very good written and spoken German and English skills round off your profile

OUR BENEFITS

• Tasty Breaks: Delicious meals in our DINING ROOM – including vegetarian or vegan options, and many are even free of charge
• Move it, move it: 24/7 access to the GYM, where you can train in our fitness studio, and we cover the costs for you
• Do it your way: Flexible working hours, 30 days of vacation, up to 2 days of home office per week
• Easy Going: Germany ticket included
• Get Together: Team events, social days, ski events, and more
• Grow like a Pro: Individual training and development opportunities
• Good Vibes: Dogs are welcome!

Within the PAYBACK GROUP, Loyalty Partner fulfills central corporate tasks, from HR to Legal and Finance to Controlling, thus creating the organizational framework for success.

Interested? 
We are looking forward to your application!

The PAYBACK GROUP values diversity - come as you are