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Working Student Customer Service (m/f/d)

General information

Job Title
Working Student Customer Service (m/f/d)
Ref #
504
Location
Munich
Company
PAYBACK GmbH
Job Area
Operations & Customer Services
Job Type
Working Student / Intern

Description & Requirements

PAYBACK is a top player in data-driven marketing worldwide. With the ability to develop digital business models and implement technical trends, we are one the leading companies in the data economy. All technical solutions of the PAYBACK program are developed invented and implemented in Germany. Therefore we provide the latest technologies and have cross-functional and agile teams.

You want to take responsibility and collaborate your ideas to our unique product? You are ambitious and eager to and move things further? Then you are exactly right with PAYBACK. We are looking forward to you getting to know you.

NATURALLY, we don't just live diversity. We celebrate it! Will you join us? We are already looking forward to getting to know you!


YOUR TASK

  • You will support the Customer Service team in identifying, analysing and processing possible cases of fraud
  • You process enquiries from the police, public prosecutors and other authorities
  • You support quality management
  • You will work on process optimisation, knowledge management and other projects 


YOUR PROFILE

  • You are studying in Munich and are interested in the field of customer service
  • You are familiar with MS Office programmes, especially PowerPoint and Excel
  • You work in a structured and independent manner
  • You are creative, a team player and flexible
  • You have a very good command of German, as you also process enquiries from authorities, among other things


OUR OFFER

  • Your creative breaks: Play FIFA, indulge in Mario Kart, or smash table tennis balls! We even have an all-day coffee and water flat rate
  • Student snacks: Tastier than the cafeteria, more choices than the shared kitchen in your apartment – that's our ESSZIMMER. Of course, we cater to vegetarian or vegan preferences too
  • Stay flexible: For student employees, we offer various time models ranging from a relaxed 32 hours to an active 80 per month. Mandatory and voluntary internships are welcome, and we also consider requests for bachelor's or master's thesis
  • Move it, move it: Our well-being bonus program – enjoy our TURNHALLE and take care of your body and mind during our Health Weeks
  • Get Together: Expand your network and connect with many other students during a coffee date or at our monthly Students Get-Together
  • Easy Going: Come as you are – as long as you come. The flat-rate travel allowance makes it easy for you


And now it's your turn!

Please upload your complete application documents including cover letter, CV, references, certificate of enrollment (working student activity & compulsory internship) and details of the exact period of employment.